Frequently Asked Questions
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Membership & Account Support |
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Where can I find my Membership ID or Club ID?
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Log in to your Uventex account. Your Membership ID and Club ID can be found within your account profile. |
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How do I stop the auto-renewal on a membership? |
Contact Member Services at [email protected] or (407) 934-7200. |
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How do I request a Membership Refund? |
Contact Member Services at [email protected] or (407) 934-7200. |
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Club & Roster |
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How do I change my club or my child's club on our account? |
Please complete the Club Release Form or have the Club Director Reach out to us via email with the following information: member's full name (spelled out), Membership ID, new Club ID and Club Name, and a brief description of the requested change. |
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How do I add players to my club roster? |
Players must add your club's Club ID to their membership account. Once linked, they will automatically populate on the club roster. |
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Why is my membership still pending? |
Ensure that both the Club Representative and Club Co-Representative have approved memberships. These memberships require Executive Committee review and approval, so additional processing time may be needed. |
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Events & Registration |
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When does registration open for the Junior National Championship? |
Registration opens December 1. |
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How do I receive my refund for winning a Grand Prix or Super Regional? |
Please fill out the Winner From. If further assistance is needed, please contact the Volleyball staff at [email protected] |
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International Teams |
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Can international teams participate in the 2027 Junior National Championships?
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Yes. |
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What do international teams need to do to compete? |
All clubs and participants must have approved AAU memberships. Members age 18 and older must complete a background check. International applicants should enter 000-00-0000 when asked for a Social Security Number. Allow at least one month for international background checks. |
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Are there eligibility requirements for international teams? |
All athletes must reside in the country they represent. |
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Are translators provided? |
No. Teams must provide their own translator if needed. |
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Additional Support |
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How do I request ADA Accommodations? |
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What is the format of a Membership ID or Club ID? |
Membership IDs and Club IDs are 9-character IDs that begin with the letter U. Examples: U12345678 and U87654321 |
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